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FAQ

To help you

Frequently Asked Questions

How can I get to your dive center

Our diving center is located at the Sheraton Sharm Hotel & Resort. But, you do not need to worry about how to find us. Any of our services includes a transfer from your hotel to our dive center and back. Moreover, if you do not live in Sheraton Sharm Hotel & Resort, or you are not accompanied by our staff, you will not be able to enter the territory. You will not be missed by the security service.

How can I pay for your services?

After you place your reservation with us, an invoice will be provided to your mail and WhatsApp, which you can pay with a credit card on our payment service.

Is it possible to book services on the website and make full payment already in the diving center?

Although our diving center is not small, in one day we can serve a certain number of people. Accordingly, when we reserve a place for you on a yacht or an instructor for a dive from the coast, we must be sure that your reservation is relevant. If, for some reason, you cannot pay the full amount, you can write to us by mail or in WhatsApp. Our manager will be able to make you an invoice for prepayment. The amount of prepayment cannot be less than 25%

I have a diver certificate. I travel with my wife and child 10 years old. Can they come to the boat with me?

Yes, you can take them with you. To do this, you need to book a Full Day Package on a Boat for a diver. Then return to the list of tours and book the Snorkeling from the Boat tour for the wife and child. In order for us to be able to combine these reservations – use the same email for both reservations, or register in our website.

I want to book a package for 4 full days on a boat and dive in Dahab. How do I book this?

You can reserve an unlimited number of services on our website and an unlimited number of times. In your case, you book 4 full days by boat, return to the list of services and book the Dive in Dahab. So that we can combine these reservations – use the same email for both reservations, or register on our site. Be careful with dates.

If I bought 2 dives from the shore and I want a night dive on the same day. Do I need to go back to my hotel and wait for me to be picked up?

This is on your choice. You can stay on the Sheraton’s beach and relax while waiting for the night dive. Or, you can go to your hotel to relax. The main thing is to inform our instructor about your intentions.

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